Everything you need to know before placing your order.
How do I send you my photos?
+
Once your order is confirmed on WhatsApp, we'll send you a private upload link.
Simply click the link and upload your photos or artwork directly — no apps needed, and there's no need to send them in the chat.
Your files go straight to us, safely and securely.
How long does an order take?
+
Most orders are designed and ready within 7–10 business days after we receive your photos.
Delivery time depends on your location. We'll keep you updated every step of the way —
and we'll never rush something this special.
What file format should my photos be in?
+
JPG or PNG files work best. For the sharpest print quality, we recommend photos taken in good lighting
with a resolution of at least 2 megapixels. Phone camera photos are usually perfect — just make sure
the image is clear and in focus. If you're unsure, send it over and we'll let you know!
Can I include photos of my child alongside their artwork?
+
Absolutely — and we encourage it! Many parents love mixing photos of their child creating or
holding their art alongside the artwork itself. It adds so much personality and warmth to the final book.
The more context you give us, the better we can tell your child's unique story.
Do you deliver nationwide?
+
Yes! We deliver to all major cities and towns across South Africa via courier.
Delivery is free on orders over R1,500. For smaller orders, we'll confirm the delivery cost before you pay.
Timeframes vary by location.
We pack every order with care to ensure it arrives in perfect condition.
Can I order from outside South Africa?
+
International orders are welcome! We currently ship to select countries — chat to us on WhatsApp
and we'll confirm whether we deliver to your location and provide an international shipping quote.
All prices are in South African Rand (ZAR).